Private facilities & networks
Patients who do not return.
Recommendations stay verbal, follow-up falls on the front desk, and the patient returns or does not. Keep It Healthy guides them through the plan between visits and shows your team who dropped off it.
Where the value leaks
This patient has already been paid for.
Acquiring a patient costs money. The first visit is the most expensive moment in the whole relationship - and usually the last. The doctor recommends a check-up, a test, or a consultation with another specialist; the patient leaves with it in mind, and two weeks later remembers neither the date nor the reason.
Closing the loop falls on the front desk, which cannot keep up during clinic hours. The effect is twofold: the patient does not do the diagnostics the doctor recommended, and the facility pays a second time to acquire someone it already had.
Four areas
Four areas where we help
We do not propose rolling out everything at once. We start with one clinic and one measurable metric.
01
Following recommendations and check-ups
After the visit the patient enters a structured digital path: a reminder about a test at the right moment, prep instructions, an explanation of why the step matters. At the right time they get a one-tap prompt to book the next visit - with no call from the front desk.
02
Continuity of care across your portfolio
A cardiology patient rarely reaches a psychologist, even after reporting chronic stress. A gynaecology patient rarely reaches a dietitian, even when the visit was about metabolic symptoms. These are clinically justified transitions that do not happen today - because no one has time to suggest them.
03
Guiding through a cycle or program
Therapy, clinical dietetics, physiotherapy, and psychotherapy work in cycles. The patient starts the first sessions with enthusiasm and then disappears - the cycle does not close, the effect never arrives, and the facility delivers a fraction of the planned program.
04
No-shows and empty slots
Reminders at the right moment, one-tap confirm or reschedule, an appointment calendar on the patient’s phone. Fewer calls for the front desk, fewer empty slots in the schedule.
Continuity of care in your portfolio
The next step of care, when it is clinically justified.
A multi-specialty facility has an advantage it rarely uses fully: the patient can travel the whole path under one roof. In practice they do not - because after the visit no one returns to it, and the front desk is not there to suggest consultations.
Keep It Healthy connects your clinics into one patient path. Based on the recommendation plan, surveys, and what the patient reports between visits, the system flags the moment the next step makes sense - and shows it to the patient. The decision stays with them.
A suggestion always follows from clinical context and the team’s recommendations, never from sales logic. The patient can skip it, and it does not return to them repeatedly.
The transitions above illustrate typical, clinically justified pathways and are not a medical recommendation. We tailor the scope to your portfolio.
Family module
From one account the patient also manages loved ones’ health - a child’s test calendar, a parent’s medication, a partner’s check-ups. A natural bridge between adult and paediatric care within the same facility.
The execution layer
We deliver not just software, but also execution.
Clinical dietetics makes business sense only when the patient goes through a full cycle: first visit, plan, several follow-ups. In a single-visit model the patient buys a consultation, leaves with a plan, returns once, and disappears. The value depends on the ability to guide the patient over several months - not on the offer alone.
Keep It Healthy can provide an external team of certified dietitians working under your brand. This expands capacity without a new position and lets you launch a program before you decide to recruit.
Have your own specialists? They work in the dashboard on the same terms. The external team is an option, not a requirement.
A tool for the team
Your team sees who is following the plan and who dropped off.
Patient cards with status
Who is following recommendations, who stalled, who needs contact.
Assign recommendations in one click
Tests, a supplementation plan, educational materials, follow-up dates. Also in bulk, for a group of patients.
Alerts when a path breaks
By email or Slack, the moment a patient stops following the plan or reports a worrying symptom. React before the quarter ends, not after.
Program view
Where in the cycle each patient is and how many planned steps remain.
What the patient gets
An app the patient adds at the front desk.
Dr Kiwi runs as a web app - the patient scans a QR code at the front desk and adds it to their phone in one move, with nothing to download from a store. This removes the most costly drop-off point in the whole process, especially for older patients.
A scan at the front desk - and the patient’s plan is on their phone.
Health plan and calendar
Recommendations, dates, and tests in one place, with export to the phone calendar.
Supplementation with reminders
The specialist assigns the plan, the app reminds about each dose, the team sees adherence in the dashboard.
First-line assistant
Answers routine organizational questions between visits from an approved knowledge base. Does not diagnose or replace a consultation.
Family module
Loved ones’ health from a single account.
Multi-site networks
The same standard in every location.
In a network with several sites, the patient experience today depends on whoever happens to be at the front desk. The standard lives in procedures and in coordinators’ heads, and opening a new location means building operational discipline from scratch.
Keep It Healthy is the digital carrier of that standard. The same onboarding, the same follow-up, and the same way of guiding the patient regardless of city - and quality stops being a declaration and becomes a number you can compare across locations and specialists.
Integration, data, and brand
We do not replace existing systems.
- 01
- Your current system and portal stay. Keep It Healthy works alongside them as a patient-guidance layer. No data migration and no IT work.
- 02
- The facility is the data controller. Keep It Healthy acts as a processor under a data-processing agreement, in a GDPR-compliant architecture. Encryption in transit and at rest, two-factor authentication, role-based access control.
- 03
- A white-label version is possible. The app and communications can run in your visual identity.
Rollout path
From decision to first patient
Collaboration models
Collaboration models
Amounts and billing structure remain to be agreed together. We confirm the financial model on the facility’s operational data.
Honest about the data
What do we see?
65%
Share of participants who completed their planned tests within the first 6 months.
63%
Monthly active users - a multiple of the market average for health apps.
80%
Of routine patient questions handled without the front desk.
Keep It Healthy’s own data from prior deployments. To be confirmed on your facility’s operational data during the pilot.
FAQ
Questions we hear most often
Let’s begin
Let’s start with one clinic and one number
Five fields. We use them to prepare for the conversation, so we do not start with questions you already know the answer to.
We will not compute the effect from a form - we do it together, on your data. We reply within one business day.
Keep It Healthy supports the education and organization of prevention. Dr Kiwi is not a medical device or a diagnostic tool and does not replace a medical consultation. This document is informational and is not a commercial offer within the meaning of art. 66 §1 of the Polish Civil Code.