For medical facilities
Recommendations end at the exam-room door
After that the patient is left alone with them, and the facility loses its grip on what happens next. Keep It Healthy restores that grip - without replacing systems and without new headcount.
Two different paths - choose yours
The service that was neither delivered nor reported. A tool for the team and dietitians as subcontractors.
See the offer for primary careThe patient who did not return and the test that was not done. A patient app and a team dashboard.
See the offer for private facilitiesThe scale of the problem
Value does not leak during the visit.
It leaks after it.
A facility has patients. It has the authority and the competence. What it usually lacks is the operational capacity to carry the patient, after the visit, all the way through what was planned.
Someone has to remind about a test at the right moment. Explain what it is for. Notice that a patient has dropped off the plan and react before a quarter goes by. In most facilities this work falls on the front desk, which cannot keep up - or it does not happen at all.
- In a public facility
- A large share of the services a coordinated-care patient is entitled to goes undelivered. Not for lack of authority, but for lack of hands and slots in the schedule.
- In a private facility
- A patient gets a verbal recommendation for a follow-up test and does not return. A recommendation no one closed is at once lost revenue and a patient without the diagnostics their doctor advised.
- In both
- The longer the break in contact lasts, the smaller the chance the patient returns to the plan.
We already have a patient portal
The patient portal responds. Dr Kiwi guides.
A patient portal will not tell you what to do next - it only shows what the patient asks for. Dr Kiwi delivers a health plan and guides through the next steps.
The plan is built from the doctor’s recommendations and prevention standards, and Dr Kiwi arranges it for the individual patient - reminding about next steps and showing the team which have been completed.
| The facility’s patient portal | The Dr Kiwi app | |
|---|---|---|
| What the patient gets | Appointments, results, documents - only what they ask for themselves | A health plan for the months ahead and an explanation of why each step matters |
| Why it exists | To handle the matter the patient brings in themselves | To guide the patient to the step they would otherwise forget |
| Who initiates contact | The patient | The system - a reminder at the right moment |
| Operating logic | Reactive, transactional | Proactive, guiding |
| Time horizon | The visit and the moments around it | The whole year, above all between visits |
| What the team gets | Records and documentation | Who is following recommendations, who dropped off, an alert the moment a path breaks |
| Operational effect | Fewer calls to the front desk | A higher share of completed recommendations and closed care paths |
| Relation to facility systems | It is the facility system | Does not replace the portal or the practice system. It works alongside and above them |
What the patient gets
Portal: Appointments, results, documents - only what they ask for themselves
Dr Kiwi: A health plan for the months ahead and an explanation of why each step matters
Why it exists
Portal: To handle the matter the patient brings in themselves
Dr Kiwi: To guide the patient to the step they would otherwise forget
Who initiates contact
Portal: The patient
Dr Kiwi: The system - a reminder at the right moment
Operating logic
Portal: Reactive, transactional
Dr Kiwi: Proactive, guiding
Time horizon
Portal: The visit and the moments around it
Dr Kiwi: The whole year, above all between visits
What the team gets
Portal: Records and documentation
Dr Kiwi: Who is following recommendations, who dropped off, an alert the moment a path breaks
Operational effect
Portal: Fewer calls to the front desk
Dr Kiwi: A higher share of completed recommendations and closed care paths
Relation to facility systems
Portal: It is the facility system
Dr Kiwi: Does not replace the portal or the practice system. It works alongside and above them
Integration
We do not replace systems. We add a layer.
Dr Kiwi runs above your practice system and patient portal. It does not replace them, requires no data migration, and does not change how your team works day to day. Billing, records, and reporting stay where they are today.
Rollout requires no work from your IT team. We launch a pilot within 2-3 weeks of the decision, on one care path and one measurable metric.
New layer
Keep It Healthy
Guiding the patient between visits and a completion view for the team
Works alongside and above
Practice system
Billing and medical records
Patient portal
Appointments, results, documents
What we deliver
We deliver not just software, but also execution.
Most solutions on the market stop at the tool. We add a second layer - the people who work with that tool.
01
The guidance layer
The Dr Kiwi app on the patient side and a dashboard on the facility team side. The patient adds the app to their phone by scanning a QR code at the front desk, with nothing to download from a store. The team sees in the dashboard who is following the plan and who has dropped off.
02
The execution layer
Certified Keep It Healthy dietitians working as subcontractors of the facility. The facility can start delivering and billing dietary consultations without recruiting and without a new position - and an in-house dietitian’s absence or turnover no longer blocks revenue.
Framework and compliance
The facility remains the provider. We are the execution layer.
- 01
- The facility remains the billing party. Keep It Healthy does not bill for services and is not a party to the payer contract.
- 02
- Patient data stays with you. The facility is the data controller; Keep It Healthy acts as a processor under a data-processing agreement, in a GDPR-compliant architecture.
- 03
- Services are delivered by qualified staff. A specialist with the qualifications required by law, listed in the facility contract - in-house or as a subcontractor.
- 04
- Dr Kiwi operates as the facility’s external system, under its certificate - never as a standalone participant in the e-health system.
The reporting mode and details are confirmed during the initial conversation, together with your team, before anything starts.
What we do not do
We would rather say it plainly on the website than at the third meeting.
We do not replace your practice system or patient portal.
We do not host the medical records repository - it stays with you.
We do not bill public-payer services and are not a party to your contract.
We do not diagnose and do not replace a medical consultation.
We do not replace your staff - we take over the repetitive part of their work.
Honest about the data
What we know, and what we do not yet
Keep It Healthy is a Polish HealthTech building the operating system for prevention. We run preventive programs for employers, work with agency networks in a B2B2C model, and develop solutions for medical facilities.
65%
Share of participants who completed their planned tests within the first 6 months.
63%
Monthly active users - a multiple of the market average for health apps.
80%
Of routine patient questions handled without the front desk.
Keep It Healthy’s own data from prior deployments. To be confirmed on your facility’s operational data during the pilot.
Next step
Where to start
We do not propose rolling out everything. We propose one care path, one measurable metric, and a pilot that gives an answer within a few weeks.
Dr Kiwi supports the education and organization of prevention. It is not a medical device or a diagnostic tool and does not replace a medical consultation.